Can You Return an Online Order to Jcpenney Store
At first glance the JCPenney return policy looks pretty awesome, but when you get-go to await a little closer you notice that at that place are MANY exceptions that shoppers need to be aware of. Not only volition I suspension down these exceptions, only I'll respond all your burning return policy questions and fifty-fifty give you an insider hack for those who lost their JCPenney receipt. I hope this information helps.
How Many Return Days Does JCPenney Offer?
For most items, there is NO time limit on returns.
The most popular items that come with NO fourth dimension limit on returns at JCPenney include shoes, clothing, linens, bedding, housewares, kitchen gadgets, and dwelling house decor.
What If I Don't Accept My Receipt?
If you lot lost your JCPenney receipt, you're NOT out of luck.
Yous can still return items but will have to settle for the lowest advertised price in the past 45 days.
You can't get a cash refund and will instead receive store credit to exist used on a future JCP purchase.
Exist prepared to show a valid I.D. as they'll track your render history to avoid any misuse of their fairly generous return policy.
What If I Don't Have the Original Packaging?
I called JCP and asked.
I used the example of a Keurig coffee maker that I had for a calendar week, decided I didn't similar, BUT threw away the original box.
I was told "YES", bring it back in and they would permit me return information technology.
Run across As well: The Walmart Return Policy Finally Explained In a Style You lot Can Sympathize
Are At that place Whatever Exceptions to This?
Yep, there are quite a few items that have a time limit on returns.
Here are the most notable.
Fine Jewelry – 60 days with a receipt. Besides worth noting that watches must be unworn.
Smart Watches/Fitness Trackers – 10 days with a receipt and they must be unworn and y'all must accept a receipt.
Body Jewelry – All sales are terminal.
Special Occasion Dresses – No time limit but dresses must be unworn with green return tag nevertheless on them.
Furniture/Mattresses – Must be returned within 48 hours of commitment. Phone call them at i-800-442-7902 to showtime your return. Also note that you lot'll be hit with a xv% restocking fee and $85 option-up fee.
Electronics – The aforementioned equally piece of furniture, 48 hours from time of delivery. You'll also be hit with the same restocking and pick-up fee.
Fitness Equipment – Aforementioned as electronics above.
Major Appliances –48 hours from time of delivery and you MUST accept your receipt. You lot'll also be hitting with a xv% restocking fee.
Custom Blinds & Drapes – Order must exist cancelled within 24 hours of initial purchase. There is NO refund available after that since the items are custom fabricated.
In-Home Window Treatments – You must asking a refund inside 3 days of original contract date.
Dwelling Services – Includes things like floor and counter-tops. You lot have 3 business organization days from your order date to request a refund.
Salon Items –threescore days and you lot must have a valid receipt.
Sephora Products – 60 Days with a receipt, if across 60 days you'll get store credit. If y'all don't have your receipt they may be able to "wait up" your purchase if yous have a Beauty Insider account.
Optical – Custom made eyewear comes with a 24 hour return policy. You tin can as well exchange eyewear within 60 days, if not satisfied, for glasses of equal or lesser value.
Portrait –60 days with a valid receipt.
Run into Too: Victoria's Secret Return Policy: Fourth dimension To Make Some Sense Of It
Tin can Items Be Used or Worn?
The short answer is DEPENDS and often falls on the discretion of the store manager.
If items are gently worn, y'all stand a practiced risk of returning the items.
If you lot buy a blouse, spill wine on it, then endeavour to return it yous might have a hard time returning information technology unless there is something wrong with the blouse that is not your mistake.
The aforementioned can exist said for items missing their original tags and packaging…your mileage will vary.
Can I Return Items to ANY JCP Shop?
Yeah, y'all don't have to return to the store where you made the original purchase.
You tin can return your items to whatever JCPenney store in the The states.
Are In that location Whatever Items That CAN'T Be Returned?
Aye, there is indeed some stuff you CAN'T render to JCPenney and hither they are.
- Gift Cards
- Monogrammed Items
- Personalized Items
- Contradistinct Items
- Trunk Jewelry
- Perishable Foods
Everything else JCP sells is returnable.
What Almost Returning a Souvenir?
You tin can return items with a gift receipt BUT yous tin't get cash for them.
Yous will have to settle for store credit or an even substitution.
Also, y'all'll get the price of the particular that'due south listed on the actual gift receipt.
If you don't have the souvenir receipt you'll get the lowest listed price within the by 45 days.
Run across Also: Macy'due south Render Policy: All The Facts Equally We Know Them
Tin can I Return a Swimsuit That'due south Been Worn One time?
No, yous tin can simply return swimsuits if they are new with the tag however attached.
Can I Return Online Purchases In-Shop?
Aye, admittedly.
When you purchase anything from the JCPenney website, you can definitely render it to your local brick and mortar location.
This is obviously the quickest and easiest way to brand a return.
If you lot don't have a JCP in your area yous can simply employ the "Render & Exchange" form that came with your bundle to process your render.
The one problem with this is that you'll exist on the hook for the return delivery charges.
Hack Alert: Did You lot Lose Your JCP Receipt?
Ask an Associate to Look Up Your Purchase.
Apparently, according to the JCP Facebook page, you can ask an acquaintance to use your credit card to look upwards your previous purchases.
I'1000 guessing your mileage may vary equally some associates might not know how to do this…but it'due south worth a shot.
If the associate looks at yous kinda funny, ask if a manager can do it for you lot.
Enquire the Reader: Have you made a render recently at JCPenney? Was it an easy process or a full pain in the barrel? Let me know!
By Kyle James
Photo credit to Mike Mozart.
birtwistlebeeptund.blogspot.com
Source: https://www.rather-be-shopping.com/blog/jcpenney-return-policy/
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